Frequently asked questions
1
What is material of your pergola made of?
The material of beam, post and beam are all aluminium alloy 6063 T5.The material of accessories are all stainless steel 304 and brass h59.
2
What is the longerst span of your louver blades?
The maximum span of our louver blades is 4m without any sagging.
3
Can it be mounted to the wall of house?
Yes, our aluminum pergola can be attached to an existing wall.
4
What color fo you have?
Usual 2 standard color of RAL 7016 anthracite grey or RAL 9016 traffic white or customized Color.
5
Whats the size of pergola do you do?
We are the factory, so usual we custom made any sizes according to customers' request.
6
What's the rainfall intensity, snow load and wind resistance?
Rainfall intensity:0.04 to 0.05 l/s/m2 Snowload:Up to 200kg/m2 Wind resistance: It can resist 12 winds for closed blades.
7
What types of features can I add to the awning?
We also supply an integrated LED lighting system, zip track blinds, side screen, the heater and automatic wind and rain sensor that will automatically close the roof when it starts raining.
8
What's your delivery time?
Usually 10-20 working days upon receipt of 50% deposit.
9
What's your payment term?
We accept 50% payment in advance，and the balance of 50% will be paid before shipment.
10
What about your package?
Wooden box packaging.(not log, no fumigation required).
11
What about your product wattanty?
We provide 8 years of pergola frame structure warranty, and 2 years of electrical system warranty.
12
Will you provide you th deaiilsed installation or video?
Yes, we will provide you the installation instruction or video.
Our address
Add: NO.10 Yusong Industrial, Yuyang Road, Songjiang District, Shanghai. 201600
Contact person: Vivian wei
Phone: +86 18101873928
WhatsApp: +86 18101873928
Contact with us
Shanghai Sunc Intelligence Shade Technology Co., Ltd.
yuanyuan.wei@sunctech.cnMonday - Friday: 8am - 5pm
Saturday: 9am - 4pm
